Pharmacy First Service in Ashford, Lyminge & Folkestone

Pharmacy First allows patients to receive clinical advice and, where appropriate, treatment directly from trained pharmacy professionals without first waiting for a routine GP appointment.

The service is intended for selected minor illnesses and common conditions where pharmacist assessment is suitable.

Example conditions include earache and sinus infections, sore throats, coughs and colds, urinary tract infections, eye irritation, skin rashes or allergies, minor wounds, bites, stings and minor gastrointestinal issues.

Condition coverage and eligibility can change, so the pharmacy team confirms current criteria before advice, treatment or referral.

If your symptoms need a different pathway, the team will explain the safest next step.

• Earache and sinus infection assessment where pharmacy care is suitable.
• Sore throats, coughs and colds.
• Urinary tract infection queries.
• Eye infections or irritation.
• Skin rashes, allergies, minor wounds, bites and stings.
• Minor gastrointestinal issues.

Patients can book, call or ask the pharmacy where available when pharmacy care may be suitable.

Appointments are designed to be efficient, local and clear, with aftercare advice to support recovery.

Describe your symptoms to a qualified clinician, receive personalised advice and, if appropriate, receive treatment or medication guidance during the visit.

The service is positioned as quicker access to professional guidance, reducing unnecessary GP pressure while still giving clear trusted advice.

• Book or walk in where the clinic has availability.
• Discuss symptoms with a qualified clinician.
• Receive advice, treatment or referral guidance based on the assessment.
• Leave with aftercare advice to support recovery.